Role Summary

You will be working as a receptionist in one of London’s prestigious Casino, home to many VIP members. You will be the first line of contact with VIP members and guests through greeting and meeting.

Daily Duties

• Deal with all applications from prospective members (this duty involves the inputting of and subsequent up-dating when necessary of membership details into the computer)

• Maintain VIP and guest’s privacy, report to manager under urgent circumstances

• Book hotel accommodation, flights and theatre tickets for members

• Arrange cars and liaise with front door

• Receive calls and other communications to the Club

• Maintenance of relevant stationery stocks

• Ensuring strict adherence to the requirements of gaming legislation and money laundering codes

Note: In addition to the duties and responsibilities listed, the job holder is required to perform such other duties as may be assigned by management from time to time.

The Successful Candidate

• Excellent English and Mandarin

• Computer literate

• Have excellent customer service skills and telephone manners

• Cando attitude

• Able to achieve objectives and have a team player mentality

• At least 1 year experience as a receptionist

• Visa holders will require at least 1 year and 6 months available before expiry date

• Casino experience is desirable, but not essential