Overview Of Role
Viagogo, the world’s largest ticket marketplace, is growing quickly and is looking to hire ambitious, intelligent, and talented people to help expand our business. This role is the perfect stepping stone from university or grad school into a high growth multinational internet company with a start-up ethos.
As an Operations Associate you’ll learn what it takes to execute operations of an e-commerce business by gaining hands-on experience across various key operational areas through a unique 24 month graduate rotational program. The role requires you to assume the main responsibilities distinct to each operational department and identify and solve the critical issues the business encounters as it scales. Your training won’t be in a classroom – we will expect you to learn quickly on the job, absorb a considerable amount of information in a short amount of time, and be a strong team contributor within months. By the end of the program, you can expect to have rotated through several different operational departments and gained unique insight into the behind the scenes operational world of a fast growing e-commerce success story.
This position is also a unique opportunity to work directly with senior executives, some of the most experienced leaders in the industry. Strong performers can expect to be in a managerial position within 24 months, and leading a department within 3-4 years. The role will be based in London, UK. Your package will include a competitive basic salary for the tech start-up scene, not to mention a fun team, a great working environment, amazing career prospects… and all the big concerts and football games you will be attending!
Execute a wide variety of operational tasks associated with logistics, ticket inventory management, website data management and customer care. Includes:
Mastering several bespoke internal software Tools built to support each operational department
Full ownership of the operational actions in a specific department area (i.e: country / regional responsibility) to maximize accountability
Fixing and troubleshooting operational issues as they arise. Requires you to build a strong domain and cross-functional knowledge
Proactively identify and implement solutions toimprove the efficiency of the internal processes
Skills And Attributes
High degree of creativity, curiosity, optimism, and ambition with an eye for possibilities that will drive the business forward
Organized and reliable with attention to detail
Strategic thinking and problem-solving skills
Outstanding written and oral communication, including ability to work effectively with senior management and cross-functional teams
Entrepreneurial mind-set with a strong bias towards action
Recent graduate with a Bachelor’s Degree from an accredited top-tier College
Fluent in English and Chinese - Traditional
IDEABOXESUK是一家made in London的职业咨询猎头公司。致力于帮咱华人在英国找到自己的career path。在这里，周一至周日，我们会分享英国华人的工作资讯和英国职场的各种事儿