This luxury client service based in Central London is looking for Fluent Mandarin and English travel consultant providing services to their private VIP clients based in the UK and Abroad. You'll have travel industry experience working with flights, hotels or holidays and an enthusiastic phone manner and confident with speaking to all types of clients. You will be employed in a fast moving, fun and vibrant office atmosphere. They will offer a salary of between £22-25k + bonus of up to £3.6k + benefits.
- Take inbound calls from clients for a variety of requests
- Managing either flight, hotel or holiday requests
- Make engagement calls to clients to establish their needs
- Manage enquiries in a prompt and efficient manner
- Offer solutions in a knowledgeable manner
- Build on your insider information and know how
- Travel Industry Experience (flights or hotels or holidays)
- Fluent Mandarin and English is essential, Cantonese is an advantage
- Flexible approach to work
- Energetic and Motivated Personality
- Ability to think outside the box
- Excellent problem solving skills
- Salary up to £25k
- Performance Bonus of up to 3.6k
- Flexible in hours of work
- Employee Benefits
- Mandarin and English language skills
- Proficient in Microsoft office – especially Excel
- 3 years of Supply Chain/Warehouse Management/Stock purchasing experience
- Ideally 3 Stock purchasing experience
- Full appreciation and understanding of the end to end supply chain to ensure suppliers meet requirements. Commercially aware with business acumen and able to achieve cost benefits
- Quantitative and analytical skills, excellent documentation and oral communication skills
- Results focused
- Highly numerical
- With sufficient notice you may be expected to travel for company business
