MoretonSmith正在招中文 Debt Collector,工作地点伦敦

2016年12月04日 IDEABOXES



 

职位:Debt Collector- Mandarin Speaking

品牌名字: MoretonSmith

坐标: 伦敦

语言要求:  中英文流利

合同:全职(Full Time)

工作种类:金融服务业

申请方式:请点击阅读原文(文章最底部左下角)or [email protected]

 

 

Job description

Key Responsibilities:

 

Tasks will involve managingyour own case load of UK and overseas debts on behalf of a number of corporateclients, across a range of industry sectors. You will be responsible forproviding a professional telephone credit control and debt collection service,in accordance with industry best practice. You will be trained in complianceissues and data protection legislation.

 

Job Description:

 

  • Management of your owncase load of UK and overseas debts on behalf of a number of corporate clients,across a range of industry sectors.

  • Proactively chase dueand overdue payments, managing payment plans and escalating to legal whereappropriate.

  • Meet daily calltargets and monthly commission targets.

  • Adherence to dataprotection act, consumer credit legislation, data security and other complianceissues.

  • Negotiation of paymentplans.

  • Deal with complexqueries and disputes and bring these to a satisfactory conclusion

  • Maintain up-to-daterecords of collections work.

 


Qualifications, skillsand experience:

 

Essential:

 

  • Confidentcommunication skills, in particular strong influencing skills.

  • A second language tonative standard, dutch or mandarin.

  • Numerate.

  • Working knowledge ofMicrosoft office.

  • Attention to detail

  • Ability to workwithout the need for supervision when necessary.

  • Open to working withina flexible remit as dictated by commercial requirements.

 

Desirable:

 

  • Previous experiencewithin customer service or within a credit control/debt collection environment.

  • Ability to communicatewith a large number of people on many different levels.

 

 

 






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