Writing emails 英文邮件必备常识

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不论是发送还是回复邮件,注重礼貌的人都有一定的套语可循。写好邮件对于学业、事业都很重要。比如申请学校,请教指点,社交联络和工作来往等等。下面给大家介绍一些起草电子邮件的基本要素。


Tips for writing a good email

Write a clear subject title.

写清楚主题:

'Christmas dinner'

'Coursework deadline'

'Team meeting changed to Room 303”


Follow polite terms of address.

尊称对方:

Dear Professor Smith

Dear Dr Wang


For family and friends you could use 'Hi'.

如果是家人或熟悉的朋友,可以说:

Hi mum and dad

Hi Jessica


Never use smileysor texts in formal communication.

千万不要在正式邮件里使用表情符或发短信缩略拼写

Wrong: Hi Professor Smith, ur lectures rG8J


Introduce yourself clearly

清楚地自我介绍:

My name is Tim Morris, Peter Morris's father. My son has asked me to write to you about…


I am a freelance photographer with 10 years' experience at the BBC. I have learned from my friend Tony that you are doing a big China project, for which you might need an experienced photographer.


My name is Kitty Su, the programme leader for Business management. I would like the team to have a meeting next Monday before teaching starts. Could you please let me know if you will be available in the afternoon?


What is your message? Keep it focused.

你要说什么事?重点要集中:

I am writing regarding the outstanding balance of...


There are two questions I'd like to ask you regarding the trip. How much will it cost and where are we staying?


Have a clear call to action and set deadlines

说明你要收件人做什么,什么期限完成:

Dear all,

I am asking you to complete the module handbook by next Friday as this is required by the Business department.


Respond in a timely manner even if you can't provide the answer yet.

及时回复,即便你还不能回答对方的提问,也要告知对方你已经收到邮件:

Thanks for your letter. As one of the managers in charge is away we have not been able to come to a decision yet regarding your part-time working request. We will let you know as soon as possible.


Proofread if you can.如果可能一定检查校对。


实例 1:

Subject: Shortlist 


Dear Mr Roberts,


I am pleased to say that we have shortlisted you for the vacancy in our Employability Team, and our HR department will be in touch to arrange a time. The days I have set aside for the interviews are 7th Nov PM, 8th Nov PM and 9th Nov all day.


I thought I would let you know before the weekend as it has been a little while since the closing date and HR will be in touch next week.


Kind regards,


Tony Leader

Director of Student Services


实例 2:

Dear Mr Leader,

Thanks for your email. I am delighted to hear that I have been shortlisted for interview.

I can do any of the morning sessions but I will wait till HR contacts me to discuss the specific time allocation for my interview.


I'm really looking forward to meeting you.


Kind regards,


Alex Roberts


实例 3:Out of office reply

不在办公室的自动回复

I am out of the office until Wednesday 2nd September 2015. For

urgent matters, please contact Mrs Anita Bell at

Registrar@grammar-school.com. I will respond to all other matters on

my return.


Kind regards

Mrs Denise Spice

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