诚招:中文技术客户经理(工资可面议)

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收藏文章 赞一个 已赞 2016-04-10 IDEABOXES



坐标:伦敦

职位:Technical Account Manager

性质:Permanent, Full-time

待遇:Open to discuss

申请方式:阅读原文,点击链接申请。(如果链接打不开,请联系小编哟)



Responsibilities

  • Providing general technical support to customers

  • Engaging with customers via on-site visits and calls to ensure they are getting the maximum value from the product range

  • This includes helping them understand how best to use company's tools to achieve their goals, resolve technical issues, customer training, and integrate company's tools into their environment

  • Supporting the sales team during the pre-sales cycle

  • This includes providing product demonstrations, technical presentations, identifying how company's tools can solve the prospect’s challenges, and resolving technical issues



Requirements
  • BS / MS in Computer Science or other technical field

  • Preferred Skills - SoftwareTesting / Quality Assurance background

  • Familiarity with Sales Force

  • Technical - Solid technical skills

  • Automated testing experience preferred with an emphasis on performance / load testing

  • Development skills and methodology and networking knowledge a plus

  • You must be able to participate confidently in technical discussions and easily understand technical issues quickly

  • Must be able to rapidly pick up new skills as new technology and products are introduced

  • Solution Creation - Demonstrable experience of using technology to create solutions that address customer needs that are targeted and creative using innovative ideas and considering solution duplication across sectors where possible

  • Communication - Ability to convey a deliberate message clearly, verbally and in writing; to listen, to ask questions, to understand, and to generate enthusiasm

  • High level of curiosity and understanding of customer dynamics and how that might be accelerating or, more importantly, hindering their path to success

  • Comfortable working with users as well as management to convey status information, make suggestions and applaud success

  • Customer Oriented - Gain personal satisfaction from helping others and see customer satisfaction and value as the only measures of success

  • Strong leadership and personal accountability

  • High standards and a passion for excellence

  • Able to collaboratively work towards common goals

  • Attention to detail, analytical, and committed to follow through

  • Completely and relentlessly customer delivery focused

  • Offers innovative ideas to contribute to the improvement and success

  • Travel Requirement: 25%





关于IDEABOXESUK


IDEABOXESUK是一家made in London的职业咨询猎头公司。致力于帮咱华人在英国找到自己的career path。在这里,周一至周日,我们会分享英国华人的工作资讯和英国职场的各种事儿


我们旨在创造三赢局面,相信我,您不会失望。也请不要走开,因为这个平台需要与您一起携手!我们的梦想是建立一个英国最大最正规的职业平台,让每一个在英华人都有职场归属感。

嘘!我知道我们现在力量还很微薄,也有很多不足,可是梦想还是要有的!说不定通过努力就能实现呢!您说呢?期待您的关注与指导!


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