年薪£20k起, 毕业生岗位开放:客服专员(中文为优势,转正后有各种福利)

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坐标:伦敦

职位:Client Support Executive

性质:Permanent, Full-time

待遇:£20,000 p/a

申请方式:阅读原文,点击链接申请。(如果链接打不开,请联系小编哟)



The Opportunity

This is a permanent graduate position with a starting salary of £20k. You must have the right to work in the UK to apply for this role!



Responsibilities

  • As a Client Support Executive you will be supporting clients on a Global basis, but have some focus on the company’s Chinese clients

  • Sending out welcome letters to clients

  • Running on-line searches and matching / comparing against internal and external company listings

  • Administering the setup of new client accounts

  • Taking incoming and making outbound calls to / from clients

  • Responding to client enquiries via email

  • Processing client withdrawals and internal account transfer requests

  • Assisting clients with the use of their accounts and the online platform

  • Providing basic technical / trading support for clients

  • Electronic filing, scanning and photocopying, and archiving documents

  • Mail mergers



Requirements

  • As they are dealing with customers on a global basis, candidates with any additional language skills would also be particularly welcome

  • You will be a recent graduate who is fluent in both Mandarin and English

  • You must have excellent written and spoken communication skills and be confident communicating with clients and colleagues at all levels

  • You will have good Microsoft Office skills, specifically Word and Excel.

  • Any experience working in Customer Services, especially within the Financial Services Industry, would be a bonus



The Package

  • Competitive Salary

  • 28 days holiday inclusive of bank holiday allowance, holiday increases by 5 days accruing at 1 day per calendar year served for five

After a qualifying period they also offer:

  • Pension, childcare voucher and cycle to work schemes

  • Private medical cover

  • Employee assistance programme

  • Life assurance and income protection

  • Subsidized gym membership

  • Interest free season ticket loan





关于IDEABOXESUK


IDEABOXESUK是一家made in London的职业咨询猎头公司。致力于帮咱华人在英国找到自己的career path。在这里,周一至周日,我们会分享英国华人的工作资讯和英国职场的各种事儿


我们旨在创造三赢局面,相信我,您不会失望。也请不要走开,因为这个平台需要与您一起携手!我们的梦想是建立一个英国最大最正规的职业平台,让每一个在英华人都有职场归属感。

嘘!我知道我们现在力量还很微薄,也有很多不足,可是梦想还是要有的!说不定通过努力就能实现呢!您说呢?期待您的关注与指导!


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