The Opportunity

A leading toy design company is looking for a proactive, enthusiastic and hardworking Mandarin speaking Sales & Admin Assistant to join their friendly team in West London.

They create and distribute sophisticated high quality gifts to High Street retailers including Harvey Nichols, Harrods, John Lewis, as well as to independent gift stories (including Buckingham Palace's own gift shop).

In the role you will help support the Head of International Sales with their growing Chinese market along with any other customers based around the world and in the UK.

To be considered for this role, you will be fluent Mandarin (verbal & written) and have an understanding of the Cultural knowledge of contemporary Chinese retail culture and an awareness of UK market.

The Role

• Taking orders via telephone

• Providing sales advice and dealing with dispatches / deliveries

• Dealing with customer queries and complaints

• Responding to letters from the public

• Transcribing orders

• Proof reading catalogues and sending them out

• Typing correspondence

• Translation work for any business wide requirements

• Send samples out to clients

• Any other administrative tasks to help Head of International Sales

• Attending Trade shows and follow-up work

The Candidate

• Mandarin speaking

• Market awareness of the Chinese and UK market

• Cultural knowledge of Chinese retail culture

• 2+ years in a sales support role

• Superb communication skills and outstanding telephone manner

• Confident, friendly and a can-do attitude

• A team player who willing to get stuck in

• IT literate- Microsoft packages