全球获奖金融服务公司开放毕业生工作招收:流利中英文毕业生客服专员(年薪£20k起,转正后包各种优厚福利)

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坐标:伦敦

职位:Graduate Client Support Executive

性质:Full-time, Permanent

待遇:£20,000 - £21,000 p/a

申请方式:阅读原文,点击链接申请。(如果链接打不开,请联系小编哟)



Information On The Company

This company is an award winning, regulated, global financial services company, providing customers with multi-asset and multi-market trading capability through financial spread betting products, leveraged Forex trading and CFD trading. Their strategy to grow the business worldwide is proving very successful and they need motivated graduates to help them with this expansion.



The Role

This is a permanent graduate position with a starting salary of £20k.


As a Client Support Executive you will be supporting clients on a Global basis, but have some focus on the company’s Chinese clients. 


Key Responsibilities Of The Role


Day To Day Responsibilities

  • Running on-line searches and matching / comparing against internal and external company listings

  • Administering the setup of new client accounts

  • Taking incoming and making outbound calls to / from clients

  • Responding to client enquiries via email

  • Processing client withdrawals and internal account transfer requests

  • Assisting clients with the use of their accounts and the online platform

  • Providing basic technical / trading support for clients

  • Electronic filing, scanning and photocopying, and archiving documents

  • Mail mergers

  • Sending out welcome letters to clients



Candidate Requirements

  • You will be a recent graduate who is fluent in both Mandarin and English

  • You must have excellent written and spoken communication skills and be confident communicating with clients and colleagues at all levels

  • You will have good Microsoft Office skills, specifically Word and Excel

  • Any experience working in Customer Services, especially within the Financial Services Industry, would be a bonus

  • As they are dealing with customers on a global basis, candidates with any additional language skills would also be particularly welcome



Offers From The Company

  • 28 days holiday inclusive of bank holiday allowance, holiday increases by 5 days accruing at 1 day per calendar year served for five

After a qualifying period they also offer:

  • Private medical cover

  • Employee assistance programme

  • Life assurance and income protection

  • Subsidized gym membership

  • Interest free season ticket loan

  • Pension, childcare voucher and cycle to work schemes





关于IDEABOXESUK


IDEABOXESUK是一家made in London的职业咨询猎头公司。致力于帮咱华人在英国找到自己的career path。在这里,周一至周日,我们会分享英国华人的工作资讯和英国职场的各种事儿


我们旨在创造三赢局面,相信我,您不会失望。也请不要走开,因为这个平台需要与您一起携手!我们的梦想是建立一个英国最大最正规的职业平台,让每一个在英华人都有职场归属感。

嘘!我知道我们现在力量还很微薄,也有很多不足,可是梦想还是要有的!说不定通过努力就能实现呢!您说呢?期待您的关注与指导!


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