美商会会员公司招聘信息-优移物流

2018年01月27日 西南美国商会


美商会会员公司优移物流(上海)有限公司成都分公司有诚向社会招收优秀人才,招聘岗位有:客户专员、进出口货物操作(空海运)、销售助理、进出口货物操作—实习生、 销售助理—实习生,欢迎美商会会员和朋友们积极投递简历。

 

AmCham member company UniGroup Worldwide Chengdu Branch is seeking for talents. Available positions are: Account Executive, Customer Services Coordinator, Sales Assistant, Customer Service Coordinator - Internship, and Sales Assistant—Internship. All AmCham members and friends are welcomed to send your resume to [email protected] .


 1. Position Title: Account Executive 客户专员


Work Location: Chengdu


Essential Duties:


1. Perform physical pre-move-survey at customer’s residence to determine the volume and weight of shipments, items need special handling, access to the residence and valuable information that operations will need. Present our company’s background, services procedure and customs information, insurance program, etc in English to foreign customer. Through the physical survey process, obtain client’s preference to increase the chance of winning through the bidding with other company.

 

2. Generate quotes through getting the cost from freight forwarding company with Air/Sea/Land freight, also the cost from our own offices or international partner agent in destination country. Determine best route for export/import based on customer’s specific case.  Following up on quotes until it’s booked.

 

3. Go through customs requirements for both origin and destination as well as general process of moving.

 

4. Prepare Job Instruction base on client’s requirement and pass the file to Customer Service Coordinator.

 

5. Visit operation site when necessary for outbound and inbound shipments.

 

6. Work closely with Customer Service department for proper job coordination as well as high job quality.

 

7. Handle complaints and resolve issues if any.

 

8. Follow up payments settlement when necessary.

 

9. Prepare the sales report in a timely manner via system.

 

10. Generate RFP, follow up RFP, tenders and service level agreements.

 

11. Meet HR, Admin or Purchasing of corporate accounts, explain the group and services, bring more business to the company.

 

12. Perform cold call and sales call on corporate clients. Develop new local accounts and explore the business opportunities via all possible resources.

 

13. Attend networking events when necessary.

 

14. Attend the Marketing events to increase the brand awareness in the local market.


Required Minimum Qualifications:


1. Education/Experience: University or college graduate.

 

2. Have a strong Customer/Client focus with a global mindset and intercultural awareness.

 

3. Previous experience in International Household Goods Moving, freight forwarding, International transportation, shipping line, airline company cargo division, international express, Import/Export or foreign trade is preferred.

 

4. Service oriented with sales mindset.

 

5. Good presentation skills / multi-tasking skills.

 

6. Have strong analytical, written and verbal communication skills.

 

7. Can provide the solution in a consultative manner when dealing with customer’s challenges.

 

8. Experience in dealing with senior executive’s relocation or services is value added point.

 

9. Must be proactive, adaptable, flexible and responsive and can work under pressure.

 

10. Good written and oral English skills. Equivalent to CET 6 or above.

 

11. General MS software skills (Word; excel, outlook, PPT, etc)


Please send your Chinese & English resume to [email protected] with recent photo, below 100KB and expected salary as well as on board date.

Website:  www.unigroupworldwide.com


2. Position Title: Customer Services Coordinator

进出口货物操作(空海运)


Work Location: Chengdu


Position Definition:


Responsible for managing and coordinating the shipment process through liaison with the parties involved to ensure the smooth delivery of shipper’s items


Essential Duties:


  1. Advising on the rates for booking of sea freight and airfreight;


  2. Preparing draft OBL / AWB and submitting to the respective shipping / airfreight agent and issuing of insurance policy;


  3. Booking with shipping/airfreight agents, etc.


  4. Providing support by ensuring all documentation required for a smooth customs clearance are in order;


  5. Sending of pre-alert to destination office / agent of the shipment before departs of vessel;


  6. Responding to shippers’ enquiries as needed;


  7. Follow up with destination office / agent until shipment is being delivered and shipper has received shipment in good condition;


  8. Handling of complaints, service recovery, claims of insurance;


  9. Be responsible for verify the job cost and make sure it’s in line with company’s standard.


  10. Billing of invoices to meet deadlines;


  11. Responsible for updating the latest customs regulations.


  12. Responsible for back up client docs data to company’s server.


  13. Responsible for upload required information to company’s system based on company’s requirement.


  14. On-site job supervise is required when necessary.


Additional Duties:


Performs a variety of other duties as assigned.


Required Minimum Qualifications:


  1. Education/Experience: College degree or above. University and majored in logistics management, marketing or foreign trade is preferred but not a must.


  2. Be good at team player with strong working pressure


  3. Past relative working experience in international freight forwarding company, airfreight company cargo division, shipping line, international express service, international logistics company, foreign trade, relocation industry, etc is preferred.


  4. Have a strong Customer/Client focus with a global mindset and intercultural awareness.


  5. Have multi-tasking skills.


  6. Have strong analytical, written and verbal communication skills.


  7. Can provide the solution in a consultative manner when dealing with customer’s challenges.


  8. Experience in dealing with senior executive’s relocation is value added point.


  9. Must be adaptable, flexible and responsive.


  10. Good written and oral English skills. Equivalent to CET 6 or above.


  11. General office software skills (Word; excel, outlook, PPT, etc)


3. Position Title: Sales Assistant

销售助理


Work Location: Chengdu


Position Definition:


Responsible for carrying out the essential functions in support of sales team; Handling day-to-day operational duties of sales department.

 

 Essential Duties:


  1.  Assist sales to prepare the sales related documents and make appointment with client.


  2. Assist in preparing the quotes through getting the cost from freight forwarding company with Air/Sea/Land freight, also the cost from our own offices or international partner agent in other Destination country. Assist with sales to determine best route for export/import based on customer’s specific case.  Record the quote status.


  3. Collect customs requirements for both origin and destination as well as general process of moving.


  4. Prepare Job Instruction base on client’s requirement and pass the file to sales for confirmation.


  5. Work closely with Customer Service department for proper job coordination as well as high job quality.


  6. Assist sales to handle complaints and resolve issues if any.


  7. Follow up payments settlement when necessary.


  8. Visit operation site when necessary for outbound and inbound shipments.


  9. Preparation of weekly reports for sales meeting and monthly report for management meeting.


  10. Record the shipment data and quote via company’s internal system.


  11. Information gathering for new accounts.


  12. Tele-marketing.


  13. Develop new local accounts and explore the business opportunities via all possible resources such as networking and marketing events.


Additional Duties:


Performs a variety of other duties as assigned.


Required Minimum Qualifications:


  1. College graduated; Major in Logistics; Sales & Marketing; Foreign Trade, English is preferred.


  2. Good English both in writing and orally; or equivalent to CET 4 is minimum.          


  3. Outgoing personality, honest and proactive, responsible, good personal skills, good self-taught ability and judgement.


Please email you Chinese & English Resume, with recent phone (below 100KB), expected salary, available start date to [email protected]

 

For more details of our company, please visit our website as www.unigroupworldwide.com


 

4. Customer Service Coordinator - Internship

进出口货物操作-实习生


Work Location: Chengdu


Job Summary:


Responsible for Managing and coordinating the shipment process through liaison with all the parties involved.


Duties and Responsibilities:


1. Advising on the rates for booking of sea freight and airfreight

 

2. Preparing draft OBL / AWB and assist issuing of insurance policy.

 

3. Prepare customs clearance documents and assist the whole process.

 

4. Liaison with destination agent and track the shipment status.

 

5. Handling of complaints, service recovery, claims and insurance

 

6. Responding to shipper’s enquiries as needed

 

7. Billing of invoices.

 

8. Arrange and supervise the operations crew’s work at site.

 

9. Responsible to the working attitude, efficiency, quality and progress of the on-site crew.

 

10. Responsible to the communication of the clients at site to ensure customer’s satisfaction.

 

11. Monitor the shipment status at the airport, container yard, cargo terminal, etc.

 

12. Coordination with 3rd party vendors

 

13. Coordination with Sales & Customer Service Department.


Requirement:


1. College student or above

 

2. Ideal candidate will be a sales oriented attitude for providing customer service.

 

3. Outgoing personality, willing to speak with customers over the phone on a regular basis both in Chinese and English.

 

4. Good English both in writing and orally; or equivalent to CET 4 is minimum.

 

5. Computer literate with excel, word and outlook abilities

 

6. Strong ability in organizing and coordinating.

 

7. Can work under pressure


Please email you Chinese & English Resume, with recent phone (below 60KB), expected salary, available start date to [email protected]

For more details of our company, please visit our website at www.unigroupworldwide.com


进出口货物操作-实习生


职责描述:


负责货物运输全程的沟通与协调工作, 并协助销售部和客服部的工作。


1. 询价及订舱;

 

2. 制作空运提单、海运提单、协助处理保险文件;

 

3. 准备报关文件并协助报关;

 

4. 与目的国代理进行沟通衔接并跟踪货物动态;

 

5. 处理投诉,以及协助保险理赔方面;

 

6. 协助处理客户询价;

 

7. 准备账单;

 

8. 安排并督导现场工人的包装和送货。

 

9. 负责现场工人在整个工作过程中的服务态度,效率,质量和进度。

 

10. 负责在操作现场与客户进行沟通,交流,确保客人对服务的满意度。

 

11. 在机场、集装箱堆场、干线车货站对交货、提货等情况进行监控。

 

12. 与各级供应商进行沟通衔接;

 

13. 协助销售和客服部处理其他工作。


要求:


1. 大专或本科在校生。

 

2. 书面及口语良好,能流利的与外籍客人进行沟通交流,能在短期内胜任全英文的工作环境。

 

3. 有高度责任感和团队协作精神,具备组织协调能力,善于沟通。

 

4. 过去工作经历有从事过涉外服务者优先考虑。


有意应聘者请发简历和期望薪资,近期照片(小于60 KB ),到岗日期至[email protected]

公司网站: www.unigroupworldwide.com


5. Sales Assistant—Intern

销售助理—实习生


Work Location: Chengdu


Duties and Responsibilities:


1. Assist with sales to prepare the sales related documents.

 

2. Assist in preparing the quotes through getting the cost from freight forwarding company with Air/Sea/Land freight, also the cost from our own offices or international partner agent in other Destination country. Assist with sales to determine best route for export/import based on customer’s specific case.  Record the quote status.

 

3. Collect customs requirements for both origin and destination as well as general process of

4. moving.

 

5. Prepare Job Instruction base on client’s requirement and pass the file to sales for confirmation.

 

6. Visit operation site when necessary for outbound and inbound shipments.

 

7. Work closely with Customer Service department for proper job coordination as well as high job quality.

 

8. Assist sales to handle complaints and resolve issues if any.

 

9. Follow up payments settlement when necessary.

 

10. Record the shipment data and quote via company’s internal system.

 

11. Develop new local accounts and explore the business opportunities via all possible resources.

 

12. Attend the Marketing events to increase the brand awareness in the local market. 


Requirement:


1. Colleague student or above; Major in Logistics; Sales & Marketing; Foreign Trade, English is

preferred;

 

2. Good English both in writing and orally; or equivalent to CET 4 is minimum.

 

3. Outgoing personality, honest and proactive, responsible, good personal skills, good self-taught ability and judgement.


Please email you Chinese & English Resume, with recent phone (below 100KB), expected salary, available start date to [email protected]

 

For more details of our company, please visit our website as www.unigroupworldwide.com

 

优移物流公司简介:


优移集团总部位于美国圣路易斯,母公司为UVL及Mayflower,于1996年合并国际部成立了UniGroup Worldwide. 我们将保证以最高质量标准在全球范围内提供最优质的国际运输和跨国安居服务。

 

Introduction of UniGroup Worldwide:


UniGroup Worldwide is the largest Moving company in the United States, it was founded in 1996, with US$ 2 billion dollars parent company of United Van Lines and Mayflower Transit merged the international departments of the two largest and most recognized moving firms in the United States. We provide a full range of Relocation, International Transportation and Forwarding Services, Import and Export of household goods and personal effects, office move, storage, etc. For more information, please check our website: www.unigroupworldwide.com


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