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坐标：Brixton
公司：Unitemps
职位：Student Enrolment Assistant Internship
性质：Internship
待遇：￡7.20 an hour
申请方式：阅读原文，点击链接申请。（如果链接打不开，请联系小编哟）
'Quality is never an accident; it is always the result of intelligent effort'
If you believe this is true, then our client would like to talk to you… Our client is a new business helping UK universities recruit students better, and they are looking for an energetic and bright individual to join their student contact team.
Successful applicants will have a confident and friendly telephone manner with excellent written and verbal communication skills. They will also be proactive, have a great attitude and be technically competent.
Some experience of sales/customer service and/or work in a university environment may be helpful.
Duties and responsibilities
- Make targeted outbound calls to offer-holders to maximise student confirmations and ultimately enrolments
- Respond to student enquiries and assisting students primarily via telephone and email
- Adhere to pre-agreed service level commitments
- Maintain data integrity protocols, ensuring it is consistently and accurately recorded
- Undertake such other duties as may from time to time be required, as commensurate with the role and the needs of the business
Essential skills
- Confident and professional telephone manner
- Excellent communication skills including an excellent standard of spoken and written English
- A positive, can-do attitude and high level of initiative
- Ability to perform well under pressure and multi-task
- Experience of working in a proactive, rather than reactive manner
- An intermediate knowledge of Excel, Word, and PowerPoint
- Excellent time management and ability to meet established deadlines
- Ability to maintain focus and perspective at all times
Desirable skills
- Sales or outbound calling experience
- Knowledge of the higher education / International student market
- Experience of using a CRM tool
- Fluency in a foreign language, especially Mandarin or Arabic
Personal Skills Required
- Supportive and collaborative
- High personal standards of achievement
- Honest and conscientious
- A positive and professional attitude
- Excellent communication and interpersonal skills
- Energetic and determined
- Sales and customer-service oriented
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