英国顶尖私人俱乐部诚聘:中文VIP专员(年薪£27K+超丰厚Bonus)

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坐标:伦敦

公司:Leading British gaming clubs 

职位:VIP Service Executive

待遇:27K + Uncapped Bonus + Benefit

申请方式:请发CV到 joychen@ideaboxes.co.uk 


这个职位继续再招哟,感兴趣的朋友请发CVjoychen@ideaboxes.co.uk 请标明签证日期和类型。 

 

这是一份很不错的工作,我们一直都有和这家公司合作,与大家分享一下我的看法:

 

1. 薪资待遇高起薪高达27K外加Bonus,待遇确实丰厚。

 

2. 工作场所环境奢华安全,有24小时保安监控,这是一家历史悠久的顶尖私人Casino会所,来来往往的客户都很高端,非富即贵,为上流社会常常聚会地方。对于想积累人脉的朋友,无疑是一个绝佳的机会。

 

每天的daily task360°服务,从接机到送机,护照检查登记,解读赌场规则,安排客户吃好喝好玩好等确保一切客户体验的工作,工作内容较为细琐,工作性质有点类似于导游,具体细节请看job description。 若是不清楚的朋友欢迎联系我哟。

 

这份工作时间弹性非常大,因为赌场是24小时营业的,所以要求有吃苦精神,一周工作45小时,常常会出现这一周连着上7天,下一周连着休息好几天的shift。所以大家申请前请与我详聊问清楚哟,能够适应这样工作强度的朋友再申请哦。

 

现在中国客人较多,所有需要一个VIP专员负责中国客户,无文化差异,无语言沟通障碍,保证他们的用户体验。

 

最好之前是有luxury retail/ customer service/ hospitality的工作经验的。 

 

总而言之,这是一份比较辛苦,费心也费力,需要灵活多变抗压能力强/较为丰富的customer service related的工作经验,同时薪水待遇高,发展潜力非常大的工作,这家公司很难得会有工作职缺,机会难得,欢迎大家投履历!

 

因为收到申请较多,无法一一回复大家,谢谢大家体谅。


We are on the hunt for a VIP Service Executive from Hospitality / Leisure / Hotel / Luxury Retail for a leading British gaming clubs. 


Job Summary

Responsible for ensuring that casino guests enjoy a favorable gaming and leisure experience, authorizing compartmentalize in accordance with guidelines and acting on behalf of premium, casino guests to secure reservations, tickets, transportation and other items casino guests may require. Successful candidates will then undertake a 6 month induction training programme 



Daily Duties

  • Establish and Maintain rapport with all levels of VIPs (especially Mandarin-speaking customers), Management, Guests and Team Members

  • Bespoke VIP activities and events

  • Communicate effectively with Guests, Team Members and Management in both written and verbal form

  • Telemarketing, filling slot special events, providing casino floor coverage, ensuring casino guests are serviced properly and enjoy their experience, and securing reservations for tickets, transportation and other items guest may require

  • Will be proficient in casino credit evaluation and administration

  • Will have strong slot database or strong slot following



Role Requirements

  • At least one year Hospitality/ Leisure/ Hotel/ Luxury Retail experience 

  • Must be able to work flexible hours when necessary

  • Keen to continuously learn and develop

  • Excellent mathematical skills (mental arithmetic) and high levels of enthusiasm and motivation

  • Outstanding interpersonal and communication skills

  • Be an excellent team player and have the ability to use Microsoft Word, Excel and Outlook

  • Work requires effective communication in English & Mandarin, both verbal and written form in a professional manner

  • Visa for at least 2 years, Permanent visa would be ideal

  • Well organized and detail oriented



We regret that due to current volumes, we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK.

 

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. 





关于IDEABOXESUK


IDEABOXESUK是一家made in London的职业咨询猎头公司。致力于帮咱华人在英国找到自己的career path。在这里,周一至周日,我们会分享英国华人的工作资讯和英国职场的各种事儿


我们旨在创造三赢局面,相信我,您不会失望。也请不要走开,因为这个平台需要与您一起携手!我们的梦想是建立一个英国最大最正规的职业平台,让每一个在英华人都有职场归属感。

嘘!我知道我们现在力量还很微薄,也有很多不足,可是梦想还是要有的!说不定通过努力就能实现呢!您说呢?期待您的关注与指导!


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