Job Purpose

To support achievement of commercial, customer and supplier objectives using Revenue Management and Product Management practices for specified destinations and / or customer origin markets. This role would be perfectly suited to candidates qualified in an Economics or Maths related field, and are able to demonstrate good commercial awareness or experience. The right candidate for this role must also be fluent in Mandarin.

Key Responsibilities And Accountabilities

• Track sales and margin performance for specified destination and/or customer origin markets, and to define and agree actions to achieve agreed the business targets

• Apply department Revenue Management practices and decisions to daily pricing and competitor tracking to ensure profit and revenue opportunities are maximised and any riskshig hlighted

• Maximise opportunities for sale through maintenance and regular audits of supplier information ensuring the display of products, locations and terms and conditions up to date, clear and accurate

• Explore opportunities for scaling supply and new product initiatives across areas of responsibility to maximise growth and customer choice

• Monitor supplier performance to pre-agreed targets / sales growth and to identify and escalate any areas of risk or opportunity

• Constant tracking of our website to ensure correct and optimum display of products to positively affect conversion

• Communication with suppliers on email or over telephone, to solve customer queries, share insights into performance and negotiation of terms and conditions and market rates

• Ensuring we have competitive rates in the marketplace and that they are loaded accurately and according to the timescales and criteria defined by the supplier

• Preparation and presentation of supplier and destination and/or customer origin performance reports to manager for weekly review, highlighting trends, issues and opportunities

• Training and induction of new starters

• Responsibility to support and help deliver on Business Improvement projects

Skills

• Must be Native level in written and spoken Mandarin

• Strong focus on quality checking and attention to detail

• Ability to demonstrate strong commercial awareness

• Tenacity to work in a deadline-driven, fast-paced environment

• Confident and analytical approach to problem solving and decision making

• Ability to communicate confidently and professionally with internal teams and departments and also with external suppliers

• Ability to work effectively as part of a team as well as work independently

• Self-motivated with a positive outlook with an enthusiastic approach work

• Effective organisation and time management skills

Essential Qualifications, Experience And Knowledge

Degree in a Maths or Economics related subject OR relevant language skills and experience