Overview 

My client is a leading Company providing institutional, high net worth and retail customers with multi asset and multi market derivative dealing capability through CFD’s and Spread Betting products. 

They are looking for an all rounder that is willing and able to get involved ina variety of tasks to help and support their New Accounts team.

Responsibilities

• Running on-line searches and matching / comparing against internal Company listings
  

• Administering the set up of new client accounts
  

• Dealing with client enquiries via email and telephone
  

• Processing withdrawal requests from clients
  

• Taking client deposits over the phone
  

• Providing technical support regarding our platform and services
  

• Liaising with international offices regarding new accounts and client su

  pportenquiries
  

• Electronic filing
  

• Archiving documents
  

• Mail mergers
  

• Sending out welcome letters to clients
  

The Person

• The candidate must have some working experience which can have been gained as an internship or work experience during studies

• Chinese language is essential
  

• The work experience should demonstrate that they have experience communicating with a variety of different people, particularly on the phone
  

• It is important that applicants have excellent written and spoken communication skills and are confident communicating with colleagues at alllevels