·Act as Ambassador for Boutique 1 group and provide high standards of customer service.

·Identify key clients and develop effective client relations to create repeat and continued business.

·Ensure customer satisfaction through high level of customer service delivery.

·Maximize sales by advising customers on additional purchases.

·Maximize sales by developing effective client database and developing professional relationship.

·Create and maintain individual client book, contact customers on special occasions and to promote new arrivals.

·Adhere to standard operational procedures and company policies ( POS, alteration process etc.)

·Process various POS transactions such as payment, exchange, refund etc.

·Assist in maintaining visual standards of the store.

·Ensure security procedures for merchandise are observed at all stages in the sale process, i.e.; changing room, POS, etc.

·Provide sell through data to the Floor/Store Manager.

·Provide ad-hoc assistance in deliveries, checking security tags, steaming etc.

·Attend sessions on product knowledge and sales training.

·Support the Manager in implementing new initiatives that are relevant and promote Company growth through sales activities.

·Provide feedback on customer preferences and buying behavior to the Store Manager.

·Undertake personal delivery to VIP clients on special requests.