求职君点评:Flight Centre New Zealand是Flight Centre Travel Group的子公司,在新西兰有10个分支,是新西兰最大的旅游公司。
这个职位是IT技术员,主要负责公司旅游系统的技术支持。申请人需要有旅游管理系统的经验,了解基本的会计流程,境内和境外均可以申请。
Job title: IT Helpdesk
Working part of our FCTG New Zealand technology division, this role is primarily responsible for providing our corporate travel businesses with support and services related to their technology systems. You’ll be identifying, assessing and resolving technical issues as well as taking a proactive approach to reduce frequent reoccurring calls.
This position involves:
lInitial assessment of incidents and service requests from our Corporate brand, monitoring and escalation of incidents
lLogging incidents and requests in our call tracking system
lEnsuring satisfactory resolutions with internal customers
Desired Skills and Experience
This is an opportunity for you to take your previous industry experience booking travel or, experience from a similar role within the industry to join one of NZ’s best places to work. Your experience will include;
lPrevious knowledge and experience of travel management systems is essential i.e. Galileo, Sabre, Amadeus
lIdeally exposure or knowledge of travel related online booking tools such as Serko or Concur
lUnderstanding of basic accounting processes
lUnbeatable trouble shooting and problem solving skills
lDemonstrated communication skills and a strong customer focus
lThe ability to work under pressure and reach deadlines and the availability to work on call
如果对这个职位有兴趣,登录以下网址在线申请:
http://jobs.applynow.co.nz/jobs/F190306-corporate-travel-systems-expert
(未经许可,严禁转载)
走进新西兰报道 微信号: iatNZL
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