Recruiter One：Booking.com Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets.Booking.com UK, one of the support companies in the UK is looking for a Chinese Mandarin -speaking Customer Service Executive (CSE) to join our international work environment in he Canary Wharf area of London. We are looking for successful candidates to start with us in December 2015.As a CSE you will act as an intermediary between the customers and accommodations by handling a variety of inquiries.This is a full-time (40 hours per week) position in scheduled 8-hour shifts per day. We will be open 24/7 and are looking for flexible candidates to join us.Liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail;Delivering high level of customer service;Actively participate in various projects within the department;Promote the Booking.com culture along with your colleagues;Has excellent communication and problem solving skills;Takes responsibility and ownership;Is passionate about helping customers;Fluent in both written and spoken English and Chinese;Available full-time (40 hours per week) and flexible in work schedule;In possession of a valid work-permit for the UK.https://workingatbooking.com/vacancies/customer-service-executive-chinese/Goldsmiths are the UK’s largest luxury jewellery retailer with over 200 years expertise in delivering a World Class Customer Experience. We have over 120 showrooms across the UK and although we boast the widest collection of prestige and designer watches, fine jewellery and branded gifts, our employees are the valued core of our business.We have a fantastic opportunity for a talented, engaging and target driven Sales Consultant to join our new showroom in Oxford Street. As a Sales Consultant within our Goldsmiths showrooms you will be responsible for achieving your personal sales targets, whilst ensuring you deliver every client a World Class Customer Experience in line with our Company Vision and Values. You will be a strong team player, always acting with honesty, integrity and enthusiasm.Key Accountabilities Include:Achieving personal sales targets in line with store KPI objectives.Managing all transactional processes in line with Company procedures and relevant audit and security policies.Keeping up to date with product knowledge and services offered in store.Maintaining the professional image of the showroom with regard to Visual Merchandising, housekeeping standards and dress code.The successful candidate will have the following key skills and experience:Retail experience within a consultative environment
Proven record of achieving and surpassing sales targets
Speak Fluent Mandaring
Ability to deliver a World Class Customer Experience, exceeding client expectations
Strong interpersonal communication skills, with the ability to build lasting relationships with clients
A high level of IT literacy
Luxury jewellery/watch retail experience
External jewellery/watch qualifications
Visual merchandising skills
Advanced selling and negotiation skills
Knowledge of legal requirements surrounding their role particularly in the areas of:
Retail law
Health & Safety
Security
Additional language skills are extremely desirable, due to the diverse nature of our client base
Previous experience of jewellery and watches is desirable, but not essential as full product training will be given.http://careers.aurumholdings.co.uk/job-search/2305-sales-consultantmandarin-speaking-goldsmithsoxford-street/sales-consultant/london/jobbusuu is the world´s largest social network for learning languages with currently more than 50 million users around the world and up to 40k new registered users per day. We offer free access to audio-visual language courses in several languages. At the same time, users can improve their language skills directly with other native speakers of our community via an integrated video chat application and peer-to-peer text corrections. The vision of busuu is to enable everyone in the world to learn a new language. We currently offer 12 languages and are growing strongly especially in emerging markets such as China, Brazil and Russia. In 2014, busuu was selected by Google as one of the best Android Apps in the world and we have received other prestigious awards such as ‘Best Ed-tech Startup’ in Europe. We are a friendly and fun, experienced international team who come from a variety of backgrounds but who share a passion for tech start-ups and education. Besides the opportunity to impact digital language education, we offer a generous equity scheme, free private healthcare and gym membership. We also provide free breakfast every morning and snacks throughout the day. A fantastic opportunity has arisen for a part-time Chinese and English speaking Customer Satisfaction Agent to join our Communications team. As a busuu.com Customer Satisfaction Agent, you will interact with customers to provide and process information in response to enquiries, concerns and in relation to our products and services. You will be the eyes and ears of busuu.com and be in direct contact with our global user base. This is an important role within our organisation to help shape and improve our offering. Provide excellent customer satisfaction
Respond to customer queries, ensuring that all issues are escalated and handled appropriately
Highlighting issues and making recommendations for improvements where appropriate
Chargebacks and refunds
Online translation and proofreading
Localisation of content
User experience optimisation
Competitive research
Help out in other areas of the marketing team (Social Media, PR, etc.)
Min. 3 years of commercial experience
Experience with customer service tools (knowledge of Zendesk is a plus)
Must be fluent in Chinese & English, additional fluency in Japanese is a big plus
Excellent communication skills
Ability to work quickly and effectively using online Customer Service tools and apps
Attention to detail with excellent spelling, grammar and punctuation
Team player and highly proactive
Strong project and time management skills
Passionate about technology and language education
Ability to working under pressure
Familiarity with payment platforms (Paypal, Adyen, etc.)
http://www.indeed.co.uk/viewjob?jk=3c10798c73b0c21f&q=chinese+speaking&l=London&tk=1a1o4ocjh9p1a8rj&from=webRecruiter Four：Credit SuisseSupport a dedicated team of RMs in running existing and onboarding new client relationships. This will be achieved through:Responding to/resolving ad hoc client maintenance queries.
Joint monitoring of Desk mailbox.
Credit (Limit/Lombard/Mortgage) processing.
Relationship 'farming' responsibilities as it relates to non-key EAMs.
Business Management activities (eg project/platform inquiries/issues).
Supporting a number or project initiatives as a Subject Matter Expert (SME).
Collaboration with the Front Office Support team (FOS) to ensure appropriate and timely coverage of client and RM needs; for example, execution of activities such as a/c opening/closures, asset transfers and payments which will be actioned through the FOS team.
Essential - at least 3 years' relationship or operational experience working within professional or financial servicesEssential - to obtain PCIAM Level 4 qualification within a reasonable timeframe of commencing, if not already qualified.Desirable - Previous experience within Private BankingDesirable - Bachelor's Degree or equivalentDesirable - Chinese speaking is essentialCompetetive salary offered, the end date is 5th November 2015.https://www.credit-suisse.com/ch/en/careers/experienced-professionals/search-apply.html?ms_iframe_ac=search_result&ms_iframe_id=43457&ms_iframe_src=JB-10249Recruiter Five：LesConciergesLuxury Lifestyle ConsultantConvenient and modern offices in SohoOngoing training & developmentFantastic company cultureInternational company within the fast growing lifestyle industryPart-time Arabic and English speaking positions available working 4 days per week Full-time Lifestyle Consultant(dual speaking) eng/arabic working 40 hrs per weekPart time Mandarin & Cantonese dual speaking position available 2 days per weekHere at LesConcierges we thrive to make our clients wishes come true all day, every day with Service Beyond Expectations, and for that we need you!We not only aim to be the best concierge provider around the globe, we aim to provide experiences of a lifetime to our clients; creating a solid connection revolving around respect, loyalty and satisfaction.We would like you to be one of our passionate Lifestyle Consultants to provide itineraries, research, support and services for our highly valued clients around the world.As a luxury Lifestyle Consultant, you will be the frontline of LesConcierges, the first contact between the client and LesConcierges in which you will Cultivate Relationships and collaborate with a professional team and leading global providers.Our people are at the centre of everything we do; we provide ongoing training and development programs for our employees in addition to travel and lifestyle discounts to help our people Live Life!Provide exceptional, high-touch phone and web based service with detailed arrangements for customers across the globe via inbound calls and emails.
Focus on exceeding customer expectations and building loyalty
Work shifts over a 7 day rotating roster (start as early as 7 am or finish as late as 11pm)
Requests may include:
Fantastic opportunity to join a professional global companyBe a member of a diversely talented team who recognizes and rewards high performersIntensive 4 week training program and ongoing development
Detail oriented person, thriving to deliver on time and beyond client expectations
An excellent knowledge of luxury brands and desire to keep up to date with the latest developments/ events
Team oriented with the will to embrace cultural diversity
Authentic and passionate about service
Critical thinking and creativity to source solutions
Highly professional and positive phone manner
Passion to excel and to demonstrate impeccable active listening skills
Great communication skills
Travel experience and geographical knowledge
Hospitality and customer service experience will also be an asset
申请链接：
http://www.reed.co.uk/jobs/luxury-lifestyle-consultant-full-time-and-part-time-avail/28117511?WT.mc_id=indeed
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