免费讲座 墨尔本 Monash Clayton 雅思讲座
时间：9/11 周四 6pm~8pm
地址：Monash Clayton Lecture Room 2 Building 12
「讲座内容」Jeffrey Wang，Danesh Pidani (IELTS Expert 墨尔本无忧雅思名师主讲）–最新官方答题纸大揭秘；–写作如何准确审题；–写作7分，6.5分区别到底在哪儿；–口语高分如何准备; 等等 抢座请输入「monash」
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25句英语电话常用语
「和老外打电话」对于绝大多数刚刚走出校园进入澳洲职场的童鞋们来说，“打电话”无疑是一个头疼的事情。毕竟我们的第一语言是中文，而且在电话中我们没有办法使用肢体语言配合我们说话让与“鬼佬”的对话变得简单，所以这就是更需要我们培养出一个Professional Phone Skill. 墨尔本无忧雅思今天帮大家办到了，列出了在澳洲职场打电话的基本Skills & Tips，同学们一定要收藏起来多加练习哦！~
开头电话开头常用的词汇与句子：
1. G'day/Good morning/Good afternoon/...
2. This is XXX(Eric) calling from XXX Company...
3. How are you going today?/How are you?/How are ya?
4. Hello, XXX(Eric) speaking...
5. How can I help you...
建议电话中给对方建议时常用的词汇与句子：
1. Can I put you on hold...
2. What I will do for you right away is...
3. What I can do for you right now is...
4. I assure you I will try my best...
5. I'm sorry for the inconvenience that you have faced what I can do for you is...
6. I would sugget/I recommend...
7. To avoid a similar inconvenience in future I request you to...
告知电话中告知对方需要做某事情时：
1. All you need to do is to just...
2. A simple way/method to change it will be to...
3. As soon as you receive...
建议之后电话中给对方提完建议之后常说：
1. You will surely be able to enjoy...
2. We have a variety of...
3. This is the best plan/scheme for you requirements...
4. For special customers like you...
推建如果不是自己管辖范围之内的事情，我们常说：
1. Sorry, we are in the different department...
2. Can you hold on for a minute, I will ask my colleague to help you...
3. Can I transfer you through to...
4. Hold on for a minute, I will put you through...
结束电话结束时，我们常说：
1. I there anything else that I can help you today?
2. Anything else I can do for you today?
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